Refund Policy

Read our policy regarding subscriptions, Indiestar Coins, and our refund eligibility criteria.

Overview

We offer refunds within 30 days of payment under specific conditions. Each case is analyzed independently based on account activity and the reason provided.

Eligibility

To be eligible, you must not have spent any coins included in the Super Pro plan or any coins purchased using the 20% discount.

How to Request

Please contact us preferably via the in-app chat widget. You can also manage or cancel your subscription at any time via the Stripe Dashboard.

Contact Information

For refund requests, please contact us via the bottom-right widget or at:
support@indiestar.io

Refund Policy

1. Overview

2. Refund Eligibility & Conditions

3. Subscription Cancellation

4. Indiestar Coins

5. Submission vs. Placement

6. General Exclusions

7. Stripe Billing

8. Past billing months

9. Technical Issues

10. Case Analysis

11. Contacting Support

12. Fraud prevention

13. Changes to this policy